Refund & Cancellation Policy
01
Service Bookings
| Scenario | Outcome |
|---|---|
| Cancel before 24 hours of vehicle pick-up time | 100% Refund / Rescheduling depending on availability and sole discretion of service provider |
| Cancel within 24 hours of vehicle pick-up time | Rs 100 / Rescheduling depending on availability and sole discretion of service provider |
| Service Provider cancellations | 100% Refund / Rescheduling depending on availability and sole discretion of service provider |
02
Product Orders
| Scenario | Outcome |
|---|---|
| Cancel before dispatch | 100% Refund |
| Returns within 7 days if defective | Returnable |
| Custom parts / electrical components | Non-Returnable |
03
Refund Processing
Refund to original payment method.
04
How to Request
Email: support@cartrustbuddy.com
05
Policy Updates
Posted on website.